Privacy Policy

Lone Star Peptide Clinic (“we,” “us,” or “our”) operates as a media and information platform that connects Texas residents with independent, licensed healthcare providers offering peptide therapy services. We are not a medical clinic, and we do not provide medical services, diagnoses, or prescriptions.

This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit our website at lonestarpeptideclinic.com (the “Site”) or submit a consultation request through our lead capture form. By using the Site, you agree to the practices described in this policy.

If you have questions or concerns about this policy, please contact us at privacy@lonestarpeptideclinic.com.

We collect the following categories of information:

We use the information we collect for the following purposes:

• Provider matching: We use the information you submit — including your health interests and location — to connect you with licensed healthcare providers in our network who are appropriate for your stated goals.
• Responding to inquiries: We or a network provider may contact you by email or phone to follow up on your consultation request.
• Communications with your consent: With your permission, we may send you health-related information, treatment updates, or promotional communications. You can opt out at any time.
• Platform improvement: We analyze aggregated usage data to improve the Site, its content, and the quality of our provider matching.
• Marketing attribution: We use attribution data to measure the performance of our advertising campaigns and allocate marketing resources effectively.
• Legal compliance: We may process your data as required to comply with applicable laws, resolve disputes, or enforce our agreements.

We may share your personal information in the following limited circumstances:

Our consultation form asks you to share information about your health interests and wellness goals. This may include details such as your interest in weight management, recovery support, hormone optimization, or other health-related topics. We use this information solely to match you with appropriate licensed healthcare providers and to facilitate your consultation request.

As an information and media platform, Lone Star Peptide Clinic is not a HIPAA-covered entity in the sense that we do not directly provide healthcare services. However, we recognize that health information is sensitive and we are committed to treating it with the same care and respect that HIPAA requires of covered entities. We implement administrative, technical, and physical safeguards to protect health-related data, and we limit access to this information to personnel and service providers who need it to fulfill your consultation request.

Once you begin a direct relationship with a licensed provider in our network, that provider becomes a HIPAA-covered entity responsible for protecting your medical information under applicable federal and state law.

We use cookies (small text files stored on your device) and similar tracking technologies for the following purposes:

• Session management: To maintain your session state as you navigate the Site and ensure form submissions work correctly.
• Analytics: We may use Google Analytics or similar services to collect information about how visitors use the Site, including pages viewed, time on site, and navigation paths. This data is aggregated and does not personally identify you.
• Marketing attribution: We use cookies to track which advertisements or referral sources brought you to the Site so we can measure campaign effectiveness.

Opt-out options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Disabling cookies may affect certain Site functionality. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

We retain lead data — including your name, contact information, and stated health interests — for up to two (2) years from the date of collection, unless you request earlier deletion. We retain data for this period to facilitate follow-up consultations, maintain records of provider referrals, and comply with applicable recordkeeping obligations.

After the retention period, or upon a valid deletion request, we will delete or anonymize your personal information from our active systems. Note that some data may persist in encrypted backup archives for a limited additional period before being purged pursuant to our backup rotation schedule.

You may request deletion of your data at any time by contacting us at privacy@lonestarpeptideclinic.com. We will process deletion requests within 30 days.

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information in your record.
• Deletion: You may request that we delete your personal information from our systems, subject to any legal obligations to retain certain records.
• Opt-out of marketing: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly.
• Do Not Sell: We do not sell your personal information. If this policy changes, we will provide you with a clear opt-out mechanism.

To exercise any of these rights, please contact us at privacy@lonestarpeptideclinic.com. We will respond to all verified requests within 30 days.

The Site is intended exclusively for adults aged 18 and older. We do not knowingly collect, solicit, or retain personal information from individuals under the age of 18. If you are under 18, please do not submit any personal information through our Site.

If we become aware that we have inadvertently collected personal information from a person under 18, we will delete that information from our systems as promptly as possible. If you believe we may have collected information from a minor, please notify us immediately at privacy@lonestarpeptideclinic.com.

We may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. When we make material changes to this policy, we will notify you by sending an email to the address associated with your lead record, and by updating the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our privacy team at: